About us

Welcome to Fairlight – our home and the place where we live by the motto “Keep it simple. Simply the best.” We hope that you come to enjoy our spot as much as we do. What a privilege to wake in our very own paradise each morning!

For 17 years now our doors have been open to visitors from all over the world. It is always a pleasure to welcome new and return guests and we do so with the intention of creating an experience that resonates with warmth, comfort and all things good.

With this in mind, we’ve put information together on some of the things to do and places to go while you’re with us in magnificent Kwa-Zulu Natal. We hope that this contributes toward a stay so memorable that we see you again very soon. 

Reception & Emergencies

Our senior duty managers are on site between 07h00 – 16h00 every day. For travel assistance, cabs, transfers or guidance on where to go and what to do, feel free to drop in at Reception where you will find many a brochure, tourist information and a manager on hand to help. Please also take a look at the Concierge service offered when booking online. Just let us know if you can't find what you're looking for and we'll assist!

Colin is based in the main house – please don’t be shy. Pop your head in at the kitchen door to say hello and feel free to come up if there is something the staff can help you with – especially in an emergency. 

After-hours emergency contact numbers are below.  
Landline:  +27 (0) 31 568 1835
Mobile:  +27 (0) 82 775 9971

Breakfast

Fairlight’s famous ‘full house’ breakfast is served from the poolside deck from 07h00 – 09h30. A delicious continental buffet awaits and orders for a hot breakfast will be taken at your table.

Please make sure you discuss any special dietary requirements with the manager well in advance to ensure we can accommodate you wherever we can.

Departing early? Just let us know (the day before) and we will prepare a breakfast pack for you to take away or enjoy in your room.

House-keeping Gratuity

Our house-keeping team work extremely hard to ensure the property is well maintained, breakfast is always a delight and your rooms are sparkling. For their efforts and because we don’t include a gratuity on your accommodation bill, a token of appreciation for our staff in the staff tip boxes can be left at your own discretion.

No smoking!

Fairlight is a smoke-free property. What this means is: Smoking in-doors is strictly prohibited and will be viewed as a serious offence. Please just don’t do it!

If you must, we have provided ashtrays in designated outdoor areas.

Arrivals & Departures

Check-in anytime from 14h00.

To arrange an earlier check-in, please be sure to contact us to discuss the options and we will accommodate you as far as we can.

Check-out is at 10h00.

To ensure we run smoothly, we ask you to respect the check-out time. If you’d like to stay on, we’ll store your luggage in reception until departure.

For those wanting to extend check-out with room access, please discuss with our duty manager 24 hours prior to departure. A room surcharge applies and is available on request. This arrangement is strictly based on availability.

The Pool & The Beach

Our beautiful beaches are just that – magnificent, clean and safe for long walks, sun-tanning and bathing. Enjoy Granny’s pool right in front of the house or take a walk along to the Bay. Both offer safe, shark-netted bathing. We’re sure you will love our lush poolside as much as we do. We invite you to enjoy the loungers or make yourself comfortable in the outdoor relaxation area. Pool hours are 05h00 – 23h00.  

To keep all children on the premise safe, our pool area is gated and protected by a safety net. If the net is on, simply speak to the manager and we will arrange its removal.

Children under the age of 12 are welcome to swim but need adult supervision at all times. Because our safety net isn’t on permanently, we’re happy to put it on for you if it makes you more comfortable.